StackState version 4.1 (EOL)
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Setup
Troubleshooting
This page describes StackState version 4.1.
The StackState 4.1 version range is End of Life (EOL) and no longer supported. We encourage customers still running the 4.1 version range to upgrade to a more recent release.
Quick troubleshooting guide
Here is a quick guide for troubleshooting the startup of StackState on Kubernetes and Linux:
Kubernetes
Linux
- 1.Check that the install completed successfully and the release is listed:1helm list --namespace stackstateCopied!
- 2.Check that all pods in the StackState namespace are running:1kubectl get podsCopied!
- 3.
- 4.
- 1.Check that the systemd services StackGraph and StackState are running:1sudo systemctl status stackgraph2sudo systemctl status stackstateCopied!
- 2.Check connection to StackState's user interface, default listening on TCP port 7070.
- 3.Check log files for errors, located at
/opt/stackstate/var/log/ - 4.
Known issues
Reindex StackState
It is not advised to reindex StackState unless this was explicitly recommended by StackState support.
For search and querying purposes, StackState builds an index out of data in the graph database. It is possible to initiate a rebuild of this index from StackState's graph database. Note that under normal circumstances you will never need to do this.
- 1.Make sure that StackState is not running with the following command:
systemctl stop stackstate - 2.Make sure that StackGraph is running with the following command:
systemctl start stackgraph - 3.Execute the reindex command:
sudo -u stackstate /opt/stackstate/bin/sts-standalone.sh reindex --graph default
Do not kill the reindex process while it is running.
The reindex process will take some time to complete. You can monitor progress in the StackState logs.
Last modified 5mo ago
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