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SUSE Observability
SUSE Observability
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      • v2.0.0 - 11/Sep/2024
      • v2.0.1 - 18/Sep/2024
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      • v2.2.0 - 09/Dec/2024
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      • v2.3.0 - 30/Jan/2025
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On this page
  • Configure Slack notifications
  • Connect Slack workspace
  • Select a Slack channel
  • Add and test the channel
  • Slack messages for notifications
  • Related
  1. Monitors and alerts
  2. Notifications
  3. Notification channels

Slack

SUSE Observability

PreviousNotification channelsNextTeams

Last updated 7 months ago

Configure Slack notifications

To send notifications to Slack follow these steps:

Connect Slack workspace

Click on the "Choose workspace" button. This will open a Slack webpage where SUSE Observability asks for permission to list channels and send messages to Slack channels. Make sure that in the top-right corner you have the desired Slack workspace selected.

Click "Allow" to continue.

Select a Slack channel

Back in SUSE Observability you can now select a Slack channel from the list. Select the channel where the notification messages need to be sent.

Private channels won't be listed automatically. To select a private channel first invite the SUSE Observability bot into the private channel by sending a Slack message in the channel that mentions the bot @SUSE Observability and selecting "Invite them." Now the channel will become available in the list.

Add and test the channel

Finally click the "Add channel" button. This adds the channel to the list of channels on the right. It will show a "Test" button. Press it to verify that the test message appears in the selected Slack channel.

Slack messages for notifications

When a notification is opened a new Slack message is created. This message will be updated for changes, usually only when the health state changes. In the thread for the message every change will show up as a message as well. Finally, when the notification is closed the Slack message is updated again (now the bar that shows the health state is grey) and a final message is added to the Slack thread that describes why the notification was closed.

Related

🚨
Troubleshooting
Connect SUSE Observability to your Slack workspace
Select a Slack channel to sent the notifications to
Add and test the channel
Select the Slack channel
A Slack message with its thread for a closed notification
Slack thread example