Troubleshooting
StackState Self-hosted v5.0.x

Quick troubleshooting guide

Here is a quick guide for troubleshooting the startup of StackState on Kubernetes and Linux:
Kubernetes
Linux
  1. 1.
    Check that the install completed successfully and the release is listed:
    1
    helm list --namespace stackstate
    Copied!
  2. 2.
    Check that all pods in the StackState namespace are running:
    1
    kubectl get pods
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  3. 3.
    ​Check the logs for errors.
  4. 4.
    Check the Knowledge base on the StackState Support site.
  1. 1.
    Check that the systemd services StackGraph and StackState are running:
    1
    sudo systemctl status stackgraph
    2
    sudo systemctl status stackstate
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  2. 2.
    Check connection to StackState's user interface, default listening on TCP port 7070.
  3. 3.
    Check log files for errors, located at /opt/stackstate/var/log/
  4. 4.
    Check the Knowledge base on the StackState Support site.

Known issues

Check the StackState support Knowledge base to find troubleshooting steps for all known issues.