Windows

This page describes StackState v4.4.x.

The StackState 4.4 version range is End of Life (EOL) and no longer supported. We encourage customers still running the 4.4 version range to upgrade to a more recent release.

Go to the documentation for the latest StackState release.

Overview

StackState Agent V2

StackState Agent V2 can be installed on Windows systems . The Agent collects data from the host where it is running and can be configured to integrate with external systems. Retrieved data is pushed to StackState, to work with this data the StackState Agent V2 StackPack must be installed in your StackState instance. For details of the data retrieved and available integrations, see the StackPack integration documentation.

Setup

Supported versions

StackState Agent V2 is supported to run on:

Windows 10 or higher
Windows Server 2012 or higher

StackState Receiver API address

StackState Agent connects to the StackState Receiver API.

For StackState running on Kubernetes, the Receiver API is hosted by default at:

https://<baseUrl>/receiver/stsAgent

The baseUrl is set during StackState installation, for details see Kubernetes install - configuration parameters.

For StackState running on Linux, the Receiver API is hosted by default at:

https://<baseUrl>:7077/stsAgent

The baseUrl is set during StackState installation, for details see Linux install - configuration parameters.

Install

StackState Agent V2 is installed using a PowerShell (docs.microsoft.com) script.

Online install - If you have access to the internet on the machine where the Agent will be installed.
Offline install - If you do not have access to the internet on the machine where the Agent will be installed.

The stsApiKey and stsUrl (baseUrl) specified when running the install script are set during StackState installation, for details see:

Online install

If you have access to the internet on the machine where the Agent will be installed, the install.ps1 script can be run using iwr and the Agent installer package will be downloaded automatically.

. { iwr -useb https://stackstate-agent-2.s3.amazonaws.com/install.ps1 } | iex; `
install -stsApiKey "{{config.apiKey}}" `
-stsUrl "<stackstate-receiver-api-address>"

Offline install

If you do not have access to the internet on the machine where the Agent will be installed, you will need to download both the install script and the Agent installer package before you install.

Download the PowerShell install script and copy this to the host where it will be installed:
- https://stackstate-agent-2.s3.amazonaws.com/install.ps1
Download the latest version of the Agent installer package and copy this to the host where it will be installed next to the PowerShell install script:
- https://stackstate-agent-2.s3.amazonaws.com/windows/stable/stackstate-agent-latest-1-x86_64.msi
Assuming the installer script is saved as C:\stackstate-custom.msi and the PowerShell script is saved as C:\install_script.ps1, open PowerShell with elevated privileges and invoke the following set of commands:
```
Import-Module C:\install_script.ps1
install -stsApiKey {{config.apiKey}} `
-stsUrl <stackstate-receiver-api-address> `
-f C:\\stackstate-custom.msi
```

Upgrade

To upgrade StackState Agent V2 running on Windows,

Download the latest version of the Agent installer package and copy this to the host where it will be installed next to the PowerShell install script:
- https://stackstate-agent-2.s3.amazonaws.com/windows/stable/stackstate-agent-latest-1-x86_64.msi
Double-click on the downloaded *.msi file.

Configure

Agent configuration

The StackState Agent V2 configuration is located in the file C:\ProgramData\StackState\stackstate.yaml. The stsApiKey and stsUrl specified during installation will be added here by the install script. No further configuration should be required.

Advanced Agent configuration

A number of advanced configuration options are available for StackState Agent V2. These can be set in the Agent configuration file C:\ProgramData\StackState\stackstate.yaml and are described in detail on the page advanced Agent configuration.

Integration configuration

The Agent can be configured to run checks that integrate with external systems. Configuration files for integrations run through StackState Agent V2 can be found in the directory C:\ProgramData\StackState\conf.d. Each integration has its own configuration file that is used by the enabled Agent checks.

Documentation for the available StackState integrations, including configuration details can be found on the StackPacks > Integrations pages.

Commands

Commands require elevated privileges.

Start, stop or restart the Agent

To manually start, stop or restart StackState Agent V2:

"C:\Program Files\StackState\StackState Agent\embedded\agent.exe" start-service
"C:\Program Files\StackState\StackState Agent\embedded\agent.exe" stopservice
"C:\Program Files\StackState\StackState Agent\embedded\agent.exe" restart-service

& "C:\Program Files\StackState\StackState Agent\embedded\agent.exe" start-service
& "C:\Program Files\StackState\StackState Agent\embedded\agent.exe" stopservice
& "C:\Program Files\StackState\StackState Agent\embedded\agent.exe" restart-service

Status

To check if StackState Agent V2 is running and receive information about the Agent's status:

"./agent.exe status"

Manually run a check

Use the command below to manually run an Agent check once and output the results.

C:\Program Files\StackState\StackState Agent\embedded\agent.exe check <CHECK_NAME>

Troubleshooting

To troubleshoot the Agent, try to check the Agent status or manually run a check.

Log files

Logs for the subsystems are in the following files:

C:\ProgramData\StackState\logs\agent.log
C:\ProgramData\StackState\logs\process-agent.log

Support knowledge base

Troubleshooting steps for any known issues can be found in the StackState support knowledge base.

Uninstall

To uninstall StackState Agent V2 running on Windows:

In the Windows task bar, search for control panel.
In the control panel, open Add/remove programs.
Follow the instructions to uninstall StackState Agent V2.