The StackState 4.2 version range is End of Life (EOL) and no longer supported. We encourage customers still running the 4.2 version range to upgrade to a more recent release.
When customizing a synchronization the result might not be as expected: this page explains several tools for debugging. For more info on individual synchronization concepts, see synchronization concepts.
Why are components/elements I expect not in my topology?
If no components appear after making changes in a synchronization, or the data is not as expected, a good starting point is the synchronization main screen:
https://<my instance>/#/settings/synchronizations
Based on the information you see here, different actions can be taken:
If there are errors be sure to check the synchronization logs
If there are no errors:
Make sure you 'restarted' your synchronization in the synchronization screen and sent
in new data, this is because StackState does not retroactively apply changes
Make sure the components/relations you want synchronized has its type mapped in the synchronization configuration
Make sure data is ending up in StackState. The StackState CLI contains a way to see
what data ends up on the synchronization topic.
Checking the synchronization logs
StackState stores logs about synchronization in the folllowing places
<my_install_location>/var/log/sync/
This directory contains two log files for each synchronization.
One of the form
exttopo.<DataSource Name>.log. This one contains information about identity extraction
and the building of an external topology. This will show:
If a relation is connected to a non-existing component.
When the synchronization is slow it will discard messages
When the idextractor has errors
Another of the form sync.<Synchronization Name>.log. This contains information about